Get a response within 24hrs or less!
For customer and product related concerns you should receive a reply within 24hrs.
If it has been more than 24hrs and you have not received an email reply:
- Be sure to check your spam, promotions and other folders.
- Perform a quick search in your email for "Epic Basing".
- If you still cannot find our email replies, you can reach out to us on Instagram or Facebook
*The most common thing is emails landing in folders outside your inbox. Sometimes work/school emails block e-commerce store emails, and there's some cases where the return email you entered might have a typo we can't resolve.
For promotional, marketing or business inquiries we may take up to a few days to review and get back to you.
If it's urgent, you can contact us via Instagram or Facebook
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